Tour Coordinator

Tour Coordinator 24,000 per annum, Burgess Hill, Monday to Friday 9:00am-5:15pm, Permanent, 25 days holiday, Perkbox after probation, company socials. The RoleAn exciting opportunity for a Tour Coordinator to join a well-established travel and educational tours organisation based in Burgess Hill. Reporting to the Tour Coordinator Supervisor, the Tour Coordinator will be responsible for managing tours from confirmation through to completion, ensuring every trip runs smoothly and delivers an excellent experience for customers.Managing tours through the full lifecycle from booking confirmation to post-tour feedbackPreparing detailed itineraries and travel plansCoordinating transport, accommodation and tour arrangementsProcessing bookings, amendments and cancellationsProducing travel documentation, travel packs and invoicesBuilding strong relationships with group leaders, suppliers and colleaguesHandling customer queries by phone and emailMaintaining accurate records and documentationSupporting inspection visits and tour planning activitiesAssisting the wider team with administrative duties as required RequirementsThe successful Tour Coordinator will possess excellent organisational and communication skills with a keen eye for detail. Experience within administration, travel, events or customer service environments would be highly desirable. A warm and professional approach, strong written and verbal communication skills, proficiency with Microsoft Office and the ability to ..... full job details .....