Tier 3 Professional Services Engineer

Are you an experienced IT professional ready to take the next step in your career? Do you enjoy leading technical projects, solving complex problems, and working closely with customers to deliver real impact? A leading education-focused organisation is seeking a Tier 3 Professional Services Engineer to join their growing Technology in Schools team. This is a hybrid role combining technical project delivery, pre-sales consultancy, and technical service management - ideal for someone who thrives on variety, responsibility, and continuous learning. Essential Skills andamp; Experience Strong hands-on experience with LAN/WAN, Firewalls, VPNs, VLANs, and network segmentation Expertise in Microsoft 365, Azure, Intune, and Windows Server environments Solid understanding of cloud technologies, virtualisation (VMware/Hyper-V), and backup/recovery solutions Excellent troubleshooting, communication, and customer service skills Proactive, self-motivated mindset with a passion for new technologies Full UK driving licence and access to a vehicle with business insurance Key Responsibilities Lead and deliver IT infrastructure projects across schools and educational settings Support the sales team with technical pre-sales input and solution design Act as senior technical escalation point for the service desk and wider team Conduct site surveys, scope solutions, and ensure projects are delivered on time and within budget Mentor the wider team and ..... full job details .....