https://jobs.co.uk/job/tier-2-support-nextech--6f350461-2ab8-4ea1-ab23-eaf9b7474936 RSS feed for Tier 2 Support at Nextech. en-gb Tue, 02 Jun 2026 11:05:04 GMT https://jobs.co.uk/job/tier-2-support-nextech--6f350461-2ab8-4ea1-ab23-eaf9b7474936 https://jobs.co.uk/job/tier-2-support-nextech--6f350461-2ab8-4ea1-ab23-eaf9b7474936 Mon, 01 Jun 2026 11:50:51 GMT Location: Manchester | Salary: 180.00-180.00 Daily | Type: Contract | Role: 2nd Line Technical Support Engineer - Temp-to-PermLocation: Knutsford, Cheshire (5 days onsite)Contract: Temp-to-perm - initial contract with view to permanentDay Rate: £180 - £220/day (Inside IR35, via umbrella)Perm equivalent on conversion: £29,000 + clear progressionShifts: Rotating shift pattern - 06:00-14:30 / 14:00-22:30 / nights (9-5 for the first two weeks during onboarding)Start: ImmediateThe opportunity We''re working with a growing technology business that''s expanding its engineering function. They''ve already built a strong small team and are now bringing in three additional 2nd Line Technical Support Engineers on a temp-to-perm basis - a genuine route into a permanent role with real progression behind it. This isn''t a phones-and-passwords desk. You''ll be the escalation point from 1st line, owning complex technical tickets end-to-end, getting hands-on with hybrid cloud and on-prem infrastructure, and learning directly from senior engineers.What you''ll be doing Resolving Level 2 tickets, incidents and escalations within SLA Troubleshooting complex system, network and platform issues using logs, monitoring tools and your own diagnostic instincts Performing inter... Contract