Ticket Sales Advisor

A superb opportunity to work for a Blue-Chip Organisation within the Consumer Sales Department. We are seeking a motivated and customer-focused Ticket Sales Advisor to join the team. As a Ticket Sales Advisor, you will play a key role in delivering an outstanding customer experience while driving ticket sales and revenue. This role combines inbound and outbound sales activity with face-to-face customer interaction, making it ideal for a proactive and commercially minded individual. Key Responsibilities Manage inbound calls and process ticket sales accurately using the ticketing system Conduct outbound sales calls to promote and upsell Deliver a high standard of customer service across phone and in-person interactions Identify opportunities to increase revenue through effective sales techniques Maintain accurate customer records and ensure data is updated in real time Support operations, including ticket office counter sales Meet individual and team sales targets in a fast-paced environment Collaborate with internal departments to resolve customer queries efficiently Ensure compliance with safeguarding, equality, diversity, and inclusion standards About You Experience working as a Ticket Sales Advisor, Sales Advisor, or in a similar sales/customer service role Proven track record in sales, upselling, or call handling environments Excellent communication and interpersonal skills with a confident telephone manner Ability to work under pressure and meet deadlines in a ..... full job details .....