Third Party Motor Claims Intervention Handler

Third Party Motor Claims Intervention HandlerSalary: £27,000-£29,000 depending on experienceLocation: Fully Remote with a quarterly team meetingHours: 37.5 hours per week, Monday-Friday + 1 Saturday every 4 weeksShift Pattern: Varied shift patterns ranging between the hours of 8am - 8pmDepartment: Motor Claims Intervention IMPORTANT: For this role, you must have experience within Motor Claims Intervention/ Capture - if you do not have this Intervention/ Capture experience clearly on your CV, your application will be declined.Whilst it is a fully remote role, the company would expect you to attend quarterly meet ups with your team.The OpportunityAre you an experienced Motor Claims Handler with a background in claims intervention?We''re looking for a Third Party Motor Claims Intervention Handler to join a busy Intervention team, where you''ll speak directly with customers following a motor accident and identify the right support and services for their circumstances.You''ll manage motor claims intervention opportunities from initial contact through to progression or closure, delivering excellent customer service while achieving strong capture and conversion results. What You''ll Be Doing Take ownership of allocated motor claims intervention cases and make timely first contact with customers. Understand the circumstances of the motor accident and establish the customer''s needs. Explain relevant accident management, vehicle hire, repair and claims services clearly and ..... full job details .....