Job Title: Third Line Support Engineer Job Type: PermanentLocation: Birmingham (Hybrid)Our client is looking for a proactive and skilled Third Line Support Engineer to join their team. You will play a key role in diagnosing complex issues, supporting critical integration layers for online trading systems, and driving continuous improvement across their platforms.Key Responsibilities:Triage and resolve third line support tickets, including escalations from second line.Maintain and enhance system monitoring, identify vulnerabilities, and support critical trading system integration.Deliver root cause analysis and implement preventative solutions.Maintain technical documentation and ensure handover to 1st/2nd line teams.Collaborate across teams and contribute beyond your core area when needed. Essential Skills:Previous experience within a 3rd line support role.Strong experience with Microsoft technologies, MS Azure, AWS MQ, and SQL.Proficient in .Net, Python, Java, and scripting for automation.Solid background with AWS (Lambda, ECS, MQ) and monitoring tools.Experience with packaged solutions like PIM, PPD, Hybris, and IBM Sterling.Understanding of PCI-DSS and SOX compliance standards.If you are looking for a new challenge and feel this could be the role for you, please provide an up-to-date CV and apply ..... full job details .....