Tenant Liaison Officer

Tenant Liaison OfficerTwickenhamSalary: £28,000 per annumKey Benefits Basic salary of £28,000 to £30,000 per annumCompany car allowance £3,00032 days annual leave including bank holidaysEnhanced company pension schemeCompany laptop and phone8am to 5pm Monday to Thursday and 8am to 4.30pm on Friday (1 hour lunch break) Role and Responsibilities Support and consult with residents regarding works to their homesWork with vulnerable tenants accommodating any additional needs they may haveLog and record data ensuring polies are procedures are followed in line with GDPR.Carry out site walks and inform tenants of any alterations and problems on site both face to face and via emailWork includes installation of air source heat pumps(heating), and EWI worksEnsure a smooth process for tenants throughout work being undertakenAttend consultation events and answer questionsCarry out resident inductions including scope of works, condition surveys and evidence photos About the Company Leading retrofit / social housing contractorApproved contractors on several frameworks in the NorthwestOpportunities for career growth and development Required Knowledge and Experience Minimum 3 years'' experience working as a tenant liaison office / resident liaison officerFull UK driving license.CSCS card Application Process To apply, submit your CV online.Only suitable candidates will be contacted (response expected within 7 days if selected).TSR is committed to equal opportunities and confidentiality. For ..... full job details .....