Tenant Liaison Officer

RG SetSquare is looking for TENANT LIAISON OFFICER to work for a well-established prestige, social housing contractor that has been trading for over 90 years. They specialise in servicing long-term planned maintenance and refurbishments works, cyclical decorations and major works.As a Tenant Liaison Officer, you will be responsible for directly engaging with residents to build strong relationships and ensure they are informed about upcoming and ongoing construction projects that may affect them. Your role will involve keeping residents updated with the latest news and addressing any concerns they may have throughout the refurbishment process. This a customer-facing environment.Location:You will be responsible for covering various locations in and around the North London area, including Islington, Hackney, Dalston, and Enfield.Key Responsibilities:Responsible for supporting site or contract with liaison between customers, clients and wider communityLead on delivering all added value contractual commitments including planning and diarising community, skills and employment initiatives, keeping these in line with the Social Value ActDealing with enquiries/issues relating to varying works delivered by our site teams and sub-contractors. You will act as the ''voice and face'' at a contract and site level, demonstrating experience of delivering social value and a customer focused service in what can be a demanding public facing environmentEstablish an effective communications ..... full job details .....