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Permanent

Tenant Liaison Officer

Burnley
money-bag Negotiable
Posted 2 days ago

We are currently seeking a Tenant Liaison Officer to support site operations across social housing projects. This role is key to ensuring strong communication between tenants, clients, and site teams, while helping deliver internal/external refurbishments, paving, fencing, and sustainability works.6-8 Weeks work - ChorleyKey Responsibilities:Act as the main point of contact between tenants, site teams, and clients

Manage enquiries, resolve complaints, and provide regular updates to all stakeholders

Coordinate community engagement and social value initiatives

Carry out site visits and face-to-face interactions with tenants and clients

Maintain accurate documentation, reports, and communications

Promote success stories and contribute to marketing efforts

What We''re Looking For:Experience in a customer-facing role (ideally in social housing)

Previous liaison experience on tenanted refurbishment projects is highly desirable

Confident communicator with solid IT and admin skills

Full UK Driving Licence required

Flexible with travel and working ..... full job details .....

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