https://jobs.co.uk/job/tenancy-support-officer-carrington-west--de01310b-9577-4110-aa86-95b4d563a2ba RSS feed for Tenancy Support Officer at Carrington West. en-gb Tue, 28 Apr 2026 22:24:59 GMT https://jobs.co.uk/job/tenancy-support-officer-carrington-west--de01310b-9577-4110-aa86-95b4d563a2ba https://jobs.co.uk/job/tenancy-support-officer-carrington-west--de01310b-9577-4110-aa86-95b4d563a2ba Fri, 24 Apr 2026 23:00:00 GMT Location: London | Salary: £20.00 - £25.00/hour | Type: Contract | We''re recruiting an experienced Tenancy Support Officer (New Builds) to support residents settling into new homes within a busy local authority housing service. This is a frontline, resident-focused role supporting new and transferring tenants during the critical first 6-12 months of their tenancy. You will work closely with vulnerable households to provide tailored support, prevent tenancy breakdown, and ensure successful long-term sustainment across new build properties. The Role - Manage a caseload of new and transferring tenants, providing tailored tenancy sustainment support - Assess individual needs and develop personalised support plans to promote independent living - Support tenants to settle into their homes, understand tenancy conditions and manage their tenancies effectively - Work closely with tenancy enforcement and income teams to support tenancy sustainment and address risks early - Monitor rent accounts, support with arrears prevention and refer for financial and welfare advice where needed - Support tenants to access welfare benefits, manage finances and maximise income - Carry out risk assessments, particularly for vulnerable tenants with complex needs... Contract