https://jobs.co.uk/job/tenancy-support-officer-carrington-west--7e54da33-072c-4780-8269-01b3aacf8ef1 RSS feed for Tenancy Support Officer at Carrington West. en-gb Sun, 26 Apr 2026 08:30:38 GMT https://jobs.co.uk/job/tenancy-support-officer-carrington-west--7e54da33-072c-4780-8269-01b3aacf8ef1 https://jobs.co.uk/job/tenancy-support-officer-carrington-west--7e54da33-072c-4780-8269-01b3aacf8ef1 Sat, 25 Apr 2026 11:55:36 GMT Location: London | Salary: 20.00-20.00 Hourly | Type: Contract | We''re recruiting an experienced Tenancy Support Officer (New Builds) to support residents settling into new homes within a busy local authority housing service. This is a frontline, resident-focused role supporting new and transferring tenants during the critical first 6-12 months of their tenancy. You will work closely with vulnerable households to provide tailored support, prevent tenancy breakdown, and ensure successful long-term sustainment across new build properties.The Role - Manage a caseload of new and transferring tenants, providing tailored tenancy sustainment support - Assess individual needs and develop personalised support plans to promote independent living - Support tenants to settle into their homes, understand tenancy conditions and manage their tenancies effectively - Work closely with tenancy enforcement and income teams to support tenancy sustainment and address risks early - Monitor rent accounts, support with arrears prevention and refer for financial and welfare advice where needed - Support tenants to access welfare benefits, manage finances and maximise income - Carry out risk assessments, particularly for vulnerable tenants with complex needs including m... Contract