https://jobs.co.uk/job/tenancy-services-officer-daniel-owen-ltd--2f876384-d568-4f7c-a420-7fd4b81950a5 RSS feed for Tenancy Services Officer at Daniel Owen Ltd. en-gb Fri, 09 Oct 2026 19:27:46 GMT https://jobs.co.uk/job/tenancy-services-officer-daniel-owen-ltd--2f876384-d568-4f7c-a420-7fd4b81950a5 https://jobs.co.uk/job/tenancy-services-officer-daniel-owen-ltd--2f876384-d568-4f7c-a420-7fd4b81950a5 Thu, 08 Oct 2026 23:00:00 GMT Location: Beckenham | Salary: £500/hour | Type: Permanent | Tenancy Services Officer Based in South East London Permanent -40,000 per annum To deliver excellent customer service, ensuring all interactions with residents are proactive, positive, respectful and non-judgemental. To prioritise face-to-face and telephone engagement wherever possible. To develop and maintain positive partnerships with internal teams and external partners and stakeholders to support tenancy sustainment, community development and the delivery of high-quality housing services. To monitor and achieve key performance indicators (KPIs), maintain accurate records and provide performance information relating to tenancy management, including rent arrears, voids and allocations, anti-social behaviour and other services as required. To ensure empty properties are re-let within agreed target timescales, ensuring applicants are appropriately assessed and that lettings are suitable and sustainable. To process all tenancy changes, including successions, assignments, mutual exchanges, household changes, abandoned properties and tenancy terminations. To maximise rental income and minimise rent arrears through a proactive and holistic approach to ten... Permanent