Tenancy Relations Officer

Essex 25- 35HybridInitial 3 month contractWe are working with a council in Essex who are looking to appoint an experienced Tenancy Relations Officer to join their Private Sector Housing team.The successful candidate will be expected to work with a high degree of autonomy, investigating complex and sensitive cases involving unlawful eviction, landlord harassment, discrimination, tenancy breaches and wider private rented sector enforcement matters.Key responsibilitiesGather evidence to conduct investigations, interview relevant parties and prepare comprehensive case files, notices, witness statements and reports.Make proportionate recommendations for enforcement action, including civil penalties, prosecution, rent repayment orders and other legal remedies.Support warrant and court authorisation applications where required, working closely with Legal Services, courts and partner agencies.Provide clear advice and support to tenants and residents regarding their rights and options.Work with tenants, landlords, letting agentsn and managing agents to resolve disputes, sustain tenancies and prevent homelessness.Work closely with Environmental Health, Private Sector Housing, homelessness, housing and community safety teams.Liaise with the police, courts, legal representative and other external enforcement bodies where appropriate.Support vulnerable residents, including those who are homeless, threatened with homelessness or at risk of illegal eviction or harassment.Maintain accurate ..... full job details .....