Tenancy Manager

Overview

Job Title:

Tenancy ManagerLocation:

Building 1, Meadows Business Park, Blackwater, Camberley, GU17 9ABHybrid working:

2 days working from home.Brand:

LRGSalary:

£25,000 plus £1k objective bonus (£250 quarterly)Hours:

08:30am – 17:00pmAbout LRG:LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market.Job Summary and key responsibilities

Reporting to the Head of Tenancy Management, LRG are seeking a Tenancy Manager to join a dedicated and dynamic new team based in

Meadows Business Park, Camberley.

You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our non-managed landlords, assisting them with inquiries, booking check out and compliance appointments, assisting with the end of tenancy deposit administration, and ensuring a smooth process throughout the tenancy from beginning to end.Key Responsibilities

You''ll be expected to provide excellent levels of both telephone and written communication.To ensure Non managed check out process is followed and communication is sent out within company process via the Depositary siteWorking to ensure that all mandatory compliance / legislation is in place where landlords have requested we organise this, if this has not occurred to ensure that company process has been followedBooking check out appointments, and communicating the end of tenancy process with non-managed Landlords and TenantsPlacing calls to all non-managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frameDealing with non-managed deposits that are part of the No Deposit SchemeTo work with the team leaders, head of centers and branch network to understand the reason for any lost unitsTo maintain high levels of communication to internal and external customersTo act as a consistent contact point for our non managed clientsWhat are we looking for

Excellent communication, written and verbalProfessional telephone mannerOrganisational skills, time management and attention to detailWhat we can offer you

Proven track record for career growth and advancement within the companyMarket leading training and ongoing professional developmentAccess to a diverse portfolio of propertiesSupportive and collaborative team environmentBenefits

Competitive base salary and additional incentivesQuarterly and yearly awards including trips abroadSalary sacrifice pension schemeGenerous Holiday allowance, increasing by 1 day per year based on serviceExcellent Parental leave and newly introduced Fertility policyStaff discountsLRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be ..... full job details .....