https://jobs.co.uk/job/tenancy-management-advisor-the-hyde-group--736eea5e-6c0b-47dc-bb92-f595bd54504b RSS feed for Tenancy Management Advisor at The Hyde Group. en-gb Tue, 27 Oct 2026 00:59:26 GMT https://jobs.co.uk/job/tenancy-management-advisor-the-hyde-group--736eea5e-6c0b-47dc-bb92-f595bd54504b https://jobs.co.uk/job/tenancy-management-advisor-the-hyde-group--736eea5e-6c0b-47dc-bb92-f595bd54504b Mon, 26 Oct 2026 00:00:00 GMT Location: Rochester | Salary: £28500 - £30500/annum | Type: Permanent | Tenancy Management Advisor Rochester (Hybrid - 2 days in office, 3 days remote working ) £28,500 to £30,500 Hyde is looking for a Tenancy Management Advisor to join our Neighbourhoods and Tenancy Services team. This is an excellent opportunity to build your housing career in a varied, customer-focused role where you will help resolve tenancy issues and support customers through sensitive situations. As a Tenancy Management Advisor, you will be the first point of contact for tenancy and anti-social behaviour enquiries. You will assess new cases, provide clear advice and manage a range of tenancy and ASB cases through to completion, working closely with colleagues and external partners to achieve positive outcomes for customers. What You’ll Be Doing Assess and manage new tenancy and anti-social behaviour cases, ensuring agreed actions and timescales are followed. Provide customers with clear, timely advice and promote early intervention and mediation wherever appropriate. Prepare case plans, review risk assessments and escalate cases requiring specialist support, safeguarding action or home visits. Manage tenancy requests and investigate concerns including abando... Permanent