Tenancy Management Adviser

A-Housing-Association-is-currently-looking-for-a-Tenancy-Management-Adviser-on-a-temporary-basis-for-about-3-months.

Key-responsibilities

Implement-strategies-to-retain-tenants-through-excellent-service-and-effective-rent-setting,-contributing-toLondon''s-growth-and-customer-satisfaction.

Ensure-all-processes-from-rent-setting-to-deposit-protection-align-with-current-laws-and-best-practices,-supporting-the-organisation''s-commitment-to-high-standards.

Proactively-manage-and-negotiate-tenancy-renewals,-setting-rents-based-on-thorough-market-research-and-organisational-policies.

Manage-change-of-sharer-requests-and-ensure-customers-receive-a-first-class-service-at-all-times.

Generate-and-manage-renewal-agreements,-ensuring-accuracy-in-all-property-data-and-compliance-with-legal-requirements,-including-right-to-rent-legislation.

Provide-expert-advice-on-the-tenancy-renewal-process,-aiming-for-optimal-outcomes-for-all-parties-involved.

Maintain-meticulous-records-to-ensure-a-comprehensive-audit-trail-and-contribute-to-the-organisation''s-reporting-and-decision-making-processes

Attend-Rent-Tribunal-Hearings

PAYE20.20-Umbrella26.72-Hybrid-role

Essential-requirements

Extensive-experience-in-customer-service-and-sales-roles-within-the-private-rented-sector-with-a-robust-understanding-of-tenancy-management,-regulatory-compliance,-and-customer-service.

Must-have-experience-of-attending-rent-tribunals

Must-be-immediately-available-or-on-short-notice

Able-to-attend-an-interview-on-the-6th-of-May