Tenancy Lead

Job Description:
One of my local goverment clients is-seeking an experienced and motivated Senior Housing Officer to join our Housing Services team, specialising in Independent Living. This is a pivotal role focused on tenancy sustainment, legal proceedings, and supervision of Housing Officers.

Key Responsibilities:

• Represent the Council in legal proceedings relating to housing management and tenancy enforcement.

• Conduct final tenancy reviews at risk of eviction and recommend interventions.

• Supervise Housing Officers (Independent Living) in delivering high-quality housing management services.

• Provide advice and support to tenants through home visits, office meetings, and correspondence.

• Work collaboratively with internal teams and external agencies to ensure tenancy sustainment.

• Manage high-risk cases of anti-social behaviour and neighbour disputes.

• Monitor and report performance data, and prepare documentation for court proceedings.

• Promote community engagement and tenant participation in housing services.

Essential Experience:

• Strong knowledge of housing legislation, tenancy law, and anti-social behaviour protocols.

• Experience in supervising or managing housing staff.

• Proven ability to handle complex housing cases including legal action and multi-agency coordination.

• Excellent communication and customer service skills.

If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.