Tenancy Enforcement Officer

Working hours: Full time - 36 hours per weekSchedule type: Hybrid working - 1 day a week in the office, however this is dependent on business needs / Office based / RemoteThe RoleAre you ready to make a real difference in people''s lives while building a rewarding career? At Raven Housing Trust, we''re passionate about creating safe, healthy homes for our residents-and we''re looking for someone who shares that commitment.As a Tenancy Enforcement Officer, you''ll join a Tenancy Enforcement compliance team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter.This is more than a job-it''s an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You''ll join an organisation that values belonging, ownership, and collaboration-where your voice matters and your impact is felt across our communities. We''re proud of our inclusive, supportive culture and our commitment to professional development.What you''ll be doing:Deliver case outcomes by managing ASB and tenancy breach cases to agreed targets, deadlines, and quality standards.Resolve breaches effectively, recommending proportionate enforcement actions (including injunctions, possession, or eviction) that protect communities and sustain tenancies where possible.Achieve corporate and team targets for case resolution, ..... full job details .....