Tenancy Enforcement Officer

Purpose of the Job Tenancy Enforcement OfficerTo provide a high quality customer focused range of front line services. Specifically to provide a highly visible proactive presence on estates and other housing land. Ensuring residents are able to benefit from the peaceful enjoyment of a well cared for environment through the enforcement of tenancy conditions and a robust response to anti social behaviour. To meet and attempt to exceed personal and organisational performance targets, objectives and service levels. Work towards supporting Greenwich Councils corporate and performance standards including its visions and values.To ensure that all duties and activities are undertaken within the standards, processes and procedures set by department, council or governing bodies.To be accountable to a Team Leader for:Main Duties - Tenancy Enforcement OfficerTo raise the profile and visibility of the Council by:The day -to-day management of tenancy and neighbourhood issues in respect of a designated group of dwellings, ensuring the proper and appropriate use of accommodation and ensuring that residents receive an efficient and effective service in respect of tenancy and related issues.2. To personally meet with all new tenants with the purpose of explaining and promoting the full range of services available, explaining the role of the Council as landlord, and the responsibilities of residents benefiting from the occupation of Council accommodation.3. To undertake liaison with other ..... full job details .....