Main purpose of position:The Tenancy Auditor will be required to liaise with residents undertaking basic assessments of social housing properties owned by Luton Borough Council. The post holder will also be responsible for reviewing the tenancy records, auditing who is living in the accommodation compared to our records and other factors such as but not limited to; the condition of property including gardens, assessing if the tenancy conditions are being adhered to, any unauthorised alterations, hoarding, mould, if repairs been reported. As a Tenancy Audit Officer, you will be expected to:visit/work with households in and around LutonUndertake assessmentsEnsure all findings are reported and noted as necessarySkills and Experience:Demonstrable experience of working with vulnerable individuals and families with complex needsDemonstrable experience of partnership working, liaison and negotiation with external agencies and partnersStrong communications skills both written and orally, influencing, negotiating in person and on behalf of individuals and providing advice to aide with. Empowering individuals to resolve their problemsAble to problem resolute, critically analyse financial and management information, think outside the box and sell the positives of a property or service in a reassuring and supportive mannerDemonstrable knowledge of Housing legislation, Housing Act 1996, parts VI and VII, as amendedA good understanding and awareness of housing issues and homelessness ..... full job details .....