Tenancy and Estate Management Officer

I''m currently recruiting for an experienced Tenancy and Estate Management Officer-to join a well-established Local Authority on an initial-6-month contract.

This is an excellent opportunity to join a busy Housing-Management-team, delivering a customer-focused-tenancy-and neighbourhood-management-service while working closely with residents and partner agencies to create sustainable-tenancies-and thriving communities.

Key Responsibilities:

• Manage-a designated patch, providing comprehensive-tenancy-and neighbourhood-management-services.
• Investigate and resolve-tenancy-breaches.
• Carry out-tenancy-sign-ups, accompanied viewings and ensure new tenants understand their-tenancy-responsibilities.
• Support tenants with rent payment expectations and signpost or assist with Housing Benefit and Universal Credit applications where appropriate.
• Manage-tenancy-changes, including successions, assignments and mutual exchanges.
• Conduct-estate-inspections, working alongside internal teams to improve neighbourhood standards and resolve environmental issues.
• Work collaboratively with internal departments and external agencies to support vulnerable residents and promote-tenancy-sustainment.
• Identify safeguarding concerns and make appropriate referrals in line with safeguarding procedures.
• Encourage resident engagement and support community involvement initiatives.
• Maintain accurate case records and contribute to achieving service performance targets.

Requirements:

• Previous experience working as a Housing-Officer, Neighbourhood-Officer-or-Tenancy-Management-Officer-within a Local Authority, Housing Association or similar social housing environment.
• Experience-managing-tenancy-breaches, anti-social behaviour cases and general housing-management-issues.
• Good understanding of housing legislation,-tenancy-management-and safeguarding responsibilities.
• Excellent communication and customer service skills with the ability to-manage-challenging situations professionally.
• Experience working with partner agencies to deliver positive outcomes for residents.
• Full UK Driving Licence.

If you''re an experienced Housing-Officer-looking for your next contract opportunity, I''d be keen to discuss the role with you. Please apply today or get in touch for more information.