https://jobs.co.uk/job/temporary-technical-support-specialist-office-angels--18baf5bf-701d-4113-8cd6-ebc876b0e849 RSS feed for Temporary Technical Support Specialist at Office Angels. en-gb Thu, 20 Aug 2026 18:32:03 GMT https://jobs.co.uk/job/temporary-technical-support-specialist-office-angels--18baf5bf-701d-4113-8cd6-ebc876b0e849 https://jobs.co.uk/job/temporary-technical-support-specialist-office-angels--18baf5bf-701d-4113-8cd6-ebc876b0e849 Thu, 20 Aug 2026 11:52:29 GMT Location: City | Salary: 15.00-15.00 Hourly | Type: Temporary | Our client, a rapidly growing organisation in the tech-enabled education sector, is seeking a Temporary Technical Support Specialist to join their dynamic team. This role offers an exciting opportunity for a tech-savvy individual with a passion for problem-solving and customer service excellence. Job: Temporary Technical Support SpecialistLocation: West EndStart Date: ASAPEnd Date: End of SeptemberPay: 15 p/hWork Pattern: Monday - Friday - 09:00 - 17:30 - hybrid set up You must have a valid DBS Key Responsibilities:Respond to support tickets via Intercom with clarity, empathy, and urgency, assisting a diverse range of users including apprentices, employers, and internal staff.Investigate user-reported issues by impersonating users and replicating scenarios, while following structured troubleshooting guides.Document findings and next steps in well-structured technical tickets, adhering to internal guidelines.Build trust and maintain strong communication with customers, managing sensitive or escalated issues with professionalism.Demonstrate strong comprehension skills by accurately interpreting and responding to complex requests.Handle complaints and challenging conversations with c... Temporary