Temporary Tech Support Specialist

Are you passionate about technology and helping others? Do you thrive in fast-paced environments where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is seeking a Temporary Tech Support Specialist to join their dynamic Support Services team.Our client, a AI-driven upskilling platform helping businesses adopt new technologies with confidence. They identify organisational skills gaps, provide expert assessments of your workforce capabilities, and deliver tailored learning pathways aligned to your business goals. Our platform empowers teams to develop the skills they need to thrive in a rapidly evolving tech landscape.They are a tech-driven training and apprenticeship provider that focuses on creating alternative career pathways and helping organisations close digital and technical skills gaps.As a Tech Support Specialist, you''ll play a crucial role in providing exceptional support to a diverse range of users, including clients, apprentices, and internal staff. Reporting directly to the Support Manager, your primary responsibility will be to handle support issues through Intercom with clarity, empathy, and urgency.Job: Temporary Tech Support SpecialistStart Date: ASAPDuration: 3 months with possible extensionPay: £17 p/hHours: 09:00 - 17:30Work Pattern: 3 days office-based, including Thursdays and Fridays, with 2 days working from homeKey Responsibilities:Respond to Support Tickets: Provide timely and effective support to users, ..... full job details .....