Temporary Service Advisor

Job: Temporary Service AdvisorLocation: GuildfordStart: Tuesday 16th June to Tuesday 30th JuneHours: Monday to Friday, 8:00am to 5:30pmRate: 13 per hour OverviewWe are currently seeking a customer focused Service Advisor for a short term temporary assignment supporting a busy After sales department within a professional automotive environment. This is an excellent opportunity for someone who can quickly integrate into a team and provide hands on support during a peak period.Role OverviewAs a Temporary Service Advisor, you will act as the main point of contact for customers, helping to ensure a smooth, efficient and professional service experience. You will support the After sales team by managing bookings, handling enquiries and keeping customers fully updated throughout the process.Key ResponsibilitiesGreet customers in a friendly and professional manner and book in vehiclesExplain required work and obtain customer authorisationLiaise with technicians and provide clear updates to customersHandle incoming calls and customer enquiries efficientlySupport with invoicing and general administrative tasksMaintain accurate records using systems such as KerridgeEnsure the front desk remains welcoming and organisedKey Skills and ExperiencePrevious customer facing experience is essential, Service Advisor experience desirableStrong communication and organisational skillsConfident managing both telephone and face to face interactionsFriendly, professional and approachable mannerAbility ..... full job details .....