Temporary Resident Liaison Officer

Resident Liaison OfficerLocation: NottinghamType: Temporary (ongoing)Salary: 18.50 - 20.73 per hour + paid mileageWe are currently recruiting for a temporary Resident Liaison Officer to join a well-established contractor delivering refurbishment works within occupied properties.This is a key role focused on ensuring residents are kept fully informed before, during and after works are carried out, whilst delivering a high standard of customer care throughout the programme. Please note, a full UK drivers license is required for this role.The RoleReporting to the Senior Resident Liaison Officer, you will be responsible for managing communication with tenants and residents, helping to ensure works are delivered smoothly and with minimal disruption.You will act as a key point of contact between residents, clients and operational teams, supporting positive outcomes and maintaining high levels of customer satisfaction.Key ResponsibilitiesProvide clear, professional and timely communication to residents throughout the works programmeBuild positive relationships with tenants and residentsArrange and manage resident appointments in line with works schedulesExplain the nature of the works, associated timescales and any changes or delays as they ariseAbout YouTo be successful in this role, you will have:Previous experience in a Resident Liaison Officer, Tenant Liaison Officer, Customer Care or similar customer-facing roleFull UK Drivers LicenseStrong communication and interpersonal ..... full job details .....