Temporary Renewals Advisor

Berry Recruitment are NOW hiring for a committed and experienced Temporary Renewals Advisor work for a company in Abingdon, Oxfordshire

Role: Temporary Renewals Advisor

Salary: -18.00 - -20.00 per hour

Location: Abingdon, Oxfordshire

Hours: Monday - Friday, 9:00am - 5:30pm

Key Responsibilities of the Temporary Renewals Advisor:

• Contact customers regarding their upcoming renewals and subscription re-signing.
• Advise customers on new products and services, ensuring they are aware of the latest offerings.
• Deliver a high standard of customer service, resolving any queries promptly.
• Chase and process outstanding payments linked to customer contracts.
• Accurately update and maintain records within Salesforce (and other contract management systems).
• Ensure all renewals and documentation are completed within agreed timelines.
• Work closely with internal teams to support smooth contract administration.

About you:

• Previous experience in a customer service, renewals, or contract administration role.
• Strong communication skills with a professional and confident telephone manner.
• Excellent organisational skills and attention to detail.
• Ability to work independently and manage a busy workload.
• Proficiency with CRM systems (Salesforce experience is desirable).
• A proactive and customer-focused approach.

No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can role; value to the role, we''d love to learn more about you!"

For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click ''Apply Now'' to submit your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person''s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.