Temporary Receptionist and Customer Assistant

Do you have commercial customer-facing experience in a front of house administration, hospitality or a luxury environment?Are you an excellent communicator who is passionate about delivering first class service? If so, we have just registered an exciting opportunity with one of our amazing clients!This is a 40 hour a week, shift based role that will include evening and weekend work, on a monthly rota basis. Please only apply if you are flexible about which shifts and weekends you work.The temporary assignment starts as soon as possible and has potential to be ongoing until Christmas 2026.Please note, this is a temporary position paid on a weekly PAYE basis. This role will start quickly, so sadly candidates with a lengthy notice period cannot be considered.Temporary Receptionist and Customer Assistant ResponsibilitiesWorking within a team of 5 you will be playing a pivotal role in delivering outstanding guest experiences, including: Acting as the first point of contact for enquiries, feedback and issuesEnsuring prompt resolution of an issues and exceeding guest expectationsProcessing and confirming bookings and services with a range of internal and external contactsLiaising with internal departments and managing all Whatsapp, MS Teams and email communications with themProactively identifying opportunities to enhance the guest experienceUpholding the highest standards of professionalism, courtesy and hospitality in all guest interactionsDay to day administrative tasks ..... full job details .....