Temporary IT Operations Technician

An exciting opportunity has arisen for an IT Support professional to join the head office of a global FMCG organisation on an immediate 3-month temporary assignment.

Temporary IT Operations Technician

£200 - £250 per day

5 days office based

West End

Supporting a busy IT team, you will provide day-to-day IT support while assisting with a range of business-critical projects. This is a hands-on role suited to someone who enjoys working in a fast-paced, dynamic environment.

Candidates must be available to start immediately - applicants with a notice period cannot be considered.

Key Responsibilities:

• Organise and provide day-to-day IT support across the business
• Support the Laptop Upgrade Programme
• Support the iPad Upgrade Programme
• Support the Company Phone Upgrade Project
• Provide user engagement and migration support
• Conduct laptop audits and condition assessments
• Assist with mobile device disposal reviews
• Support Asset Management inventory reviews and clearance
• Assist with the IT equipment recycling project
• Provide meeting and event IT support where required
• Ensure professional and timely communication with end users
• Deliver IT security and end-user IT service training where required
• Administer user accounts, permissions and access within relevant systems
• Support local infrastructure components alongside second-level support teams
• Identify opportunities to improve IT services, processes and tools

Required Skills andamp; Experience:

• Previous experience providing hands-on IT support
• Excellent troubleshooting and problem-solving skills
• Strong communication and customer service skills
• Ability to manage multiple priorities within a fast-paced environment