Temporary Homeownership Manager

Job Title: Temporary Homeownership ManagerLocation: Greater ManchesterContract Type: Temporary (6 months)Driving Required: YesAre you ready to make a meaningful impact in the housing sector? Our client is seeking a dynamic and enthusiastic Temporary Homeownership Manager to lead a team of Home Ownership Specialists in delivering top-notch leasehold and property management services. If you have a passion for customer service and a knack for effective management, this role is perfect for you!What You''ll Do:As the Temporary Homeownership Manager, you will play a pivotal role in ensuring that customers receive a professional, cost-effective, and high-quality service. Your responsibilities will include: Leasehold Management: Deliver outstanding leasehold management services, including Right to Buy and Right to Acquire, ensuring customer satisfaction and value for money.Customer Service Excellence: Ensure that our customers experience high-quality service tailored to their needs, with effective communication and easy access to services.Service Charges Management: Accurately set management fees and service charges, ensuring financial controls and maintaining appropriate balances in sinking funds.Collaboration: Work closely with colleagues to deliver planned works effectively and continuously improve services.Performance Monitoring: Track and report on performance metrics, fostering a culture of continuous improvement within the team.Leadership and Culture Change: Manage team ..... full job details .....