Temporary Head of Operations

Temporary Head of Operations (Maternity Leave Cover)

Location: City of London
Contract Type: Temporary (approx. 12-month maternity cover)
Rate: £27 per hour / up to £55,000 per annum (dependent on experience)
Start Date: November 2025
Working Pattern: Hybrid - 1 day per week working from home

About the Role

Our client is seeking an experienced and proactive Head of Operations to provide maternity cover for approximately 12 months, supporting two of London''s most vibrant Business Improvement Districts.

This is a hands-on, strategic leadership role overseeing operational delivery, stakeholder engagement, and project management. You will lead a small, dynamic team and work collaboratively with business leaders, local authorities, and community partners to deliver events, initiatives, and improvements that enhance the experience of these thriving districts.

Key Responsibilities

• Lead and manage day-to-day BID operations, ensuring alignment with strategic goals
• Oversee project and event delivery to achieve measurable impact
• Build and maintain strong stakeholder relationships across public and private sectors
• Manage budgets, levy income, and financial performance
• Develop business cases, monitor KPIs, and drive continuous improvement
• Represent the BIDs at meetings, events, and consultations
• Promote sustainability, inclusivity, and innovation across all initiatives

About You

• Proven background in operations, programme, or project management
• Strong understanding of BIDs, regeneration, or local authority frameworks
• Excellent stakeholder management and communication skills
• Strategic thinker with strong organisational and financial acumen
• Experience leading teams and managing complex, fast-paced delivery
• Confident working independently and collaboratively

Desirable:

• Knowledge of placemaking, urban development, and public realm projects
• Proficiency with CRM and Microsoft Office tools
• Experience managing contractors and event delivery
• Willingness to attend early morning or evening events when required

Why Apply£

This temporary opportunity offers the chance to make a tangible difference in central London. The successful candidate will join a passionate, collaborative team driving creative, sustainable, and impactful change across two of the city''s most iconic districts.

Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you''re a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs.

At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs