Temporary Document administrator in Dorking

Job Title: Temporary Document AdministratorLocation: DorkingRemuneration: 13.00 - 15.00 per hourContract Details: Temporary (6 months)Responsibilities:Join our client''s dynamic team as a Temporary Document Administrator! This is a fantastic opportunity to provide essential administrative support in the financial services industry. You''ll be responsible for:Sorting and scanning incoming post related to customer inquiries, ensuring accuracy in matching scanned items to relevant customer files.Indexing digital files from various business areas to ensure seamless record-keeping.Preparing and posting outgoing letters and claim packs, adhering to correct procedures for different letter types.Sending batch letters securely to external customers via encrypted email.Generating and authorising payment requests for the Cashiers department.Responding promptly to internal customer requests and inquiries while meeting service level agreements.Staying updated on process changes and ensuring compliance with policies and procedures.Building effective relationships with internal stakeholders to promote efficiency.Completing mandatory compliance training and adhering to information security and data protection regulations.Participating in quarterly performance conversations and demonstrating a growth mindset.Reporting any suspected information security weaknesses to the Information Security Officer.Understanding and highlighting improvement opportunities regarding Conduct Risk and Customer ..... full job details .....