https://jobs.co.uk/job/temporary-customer-services-officer-hays-specialist-recruitment-limited--56859f47-147b-4f6d-a56c-4cf6725487bf RSS feed for Temporary Customer Services Officer at Hays Specialist Recruitment Limited. en-gb Thu, 25 Jun 2026 04:27:04 GMT https://jobs.co.uk/job/temporary-customer-services-officer-hays-specialist-recruitment-limited--56859f47-147b-4f6d-a56c-4cf6725487bf https://jobs.co.uk/job/temporary-customer-services-officer-hays-specialist-recruitment-limited--56859f47-147b-4f6d-a56c-4cf6725487bf Wed, 24 Jun 2026 11:52:30 GMT Location: Bradford | Salary: 14.17-14.17 Hourly | Type: Temporary | About the RoleWe are seeking a proactive and customer-focused Customer Services Officer to join our client''s team on a 3-month temporary basis. This is a fantastic opportunity to support a busy housing organisation.Key Responsibilities:Act as the first point of contact for customers via phone, email, and in person.Resolve customer enquiries and complaints efficiently and professionally. Provide accurate information on housing, repairs, and related servicesLog and manage repair requests and liaise with contractors to schedule work Support tenancy and allocations processes, including applications and enquiriesMaintain accurate records and update internal systemsWork collaboratively with internal teams, including Income Management and Neighbourhood teams. Promote online services and assist customers with digital accessEssential Requirements: Language skills (ESSENTIAL): You must be fluent in Urdu, Punjabi, Arabic, or another South Asian language Proven experience in a customer service role, ideally within housing or a similar environment Strong communication and interpersonal skills Ability to handle challenging situations and resolve complaints Good IT skills (MS Office and database... Temporary