Temporary Customer Services Assistant

Temporary Customer Services Assistant Location: Edenbridge, Kent Job Type: Temporary (Full-Time)Join a Leading International Manufacturing Business We''re looking for a proactive and organised Customer Services Assistant to join a busy Customer Service and Internal Sales team on a temporary basis. This is an excellent opportunity for someone with previous B2B customer service or administration experience who enjoys working in a fast-paced manufacturing environment and delivering outstanding customer support. Working closely with Customer Service Representatives, you''ll help ensure customer enquiries, quotations and delivery updates are managed efficiently while providing excellent service throughout the customer journey.The Role As a Customer Services Assistant, you''ll support the day-to-day running of the customer service function by assisting with customer enquiries, coordinating information between departments and helping to ensure orders progress smoothly.Key ResponsibilitiesRespond to customer enquiries in line with established procedures.Prepare quotations for standard products using internal pricing systems.Assist with collecting customer information to support contract reviews.Liaise with planning teams to monitor production schedules and delivery dates.Keep customers updated on delivery schedules and any changes.Record customer feedback and maintain accurate records.Answer incoming telephone calls and direct enquiries to the appropriate department.Provide ..... full job details .....