Temporary Customer Service Representative

This Temporary Customer Service role in Southampton offers an exciting opportunity to support a busy yet friendly service line. The role involves assisting customers with their queries and ensuring smooth communication and service delivery.

Client Details

The employer is a well-established organisation, they are committed to delivering high-quality products and services while maintaining a professional and efficient working environment.

Description

• Respond to customer enquiries via phone, email, and other communication channels in a timely manner.
• Provide accurate information about products and services to customers.
• Maintain and update customer records in the company database.
• Coordinate with internal departments to resolve customer issues efficiently.
• Process customer orders and ensure timely delivery.
• Handle complaints professionally and escalate when necessary.
• Support the team with administrative tasks as required.
• Ensure compliance with company policies and service standards.

Profile

A successful Temporary Customer Service professional should have:

• Previous experience in a customer-facing or administrative role
• Strong verbal and written communication skills.
• Proficiency with computer systems and customer relationship management (CRM) software.
• Excellent organisational and multitasking abilities.
• A proactive approach to problem-solving and attention to detail.
• The ability to work effectively in a fast-paced environment.

Job Offer

• Competitive hourly rate
• Opportunity to gain experience in an office based role.
• Supportive and professional work environment in Southampton.
• Temporary position with potential for future opportunities within the organisation.