Temporary

Temporary Customer Service Representative - Manches

Love Success PLC

Manchester, M2 4PD

£13.00 - £13.50 per hour

Posted: 19 September 2026 (Today)

Closing date: 18 October 2026

Ref: LJC/CS/123

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About the Role

This three-month temporary assignment in Manchester seeks a Temporary Customer Service Representative - Manches to support visa application and renewal processing. Working 37.5 hours weekly on a rota, shifts run 8am-4pm or 10am-6pm Monday to Friday, plus two to four Saturdays monthly, 8am-4pm. Pay is £13.00-£13.50 hourly, with holiday accrual. The postholder greets applicants, guides them through forms, checks documents and ensures each visit runs smoothly and professionally. Applicants need a valid DBS certificate, immediate availability, strong communication, attention to detail and a proactive, adaptable approach when assisting customers face to face.

Temporary Customer Service Representative - Manchester

Location: Manchester
Pay: £13.50 per hour + holiday pay accrual
Duration: 3 Months
Hours: 37.5 hours per week, rota basis

Monday - Friday: 8am-4pm and/or 10am-6pm
Saturday: 8.00am - 4.00pm - 2 / 4 Saturdays per month

Requirement: Valid DBS certificate
Start: Immediate availability essential

About the Role

We''re looking for a personable, proactive, and adaptable Customer Service Representative to support the day-to-day processing of visa applications and renewals. You''ll be the first point of contact for applicants, ensuring a smooth, professional, and positive experience throughout their visit.

What You''ll Be Doing

Greeting and assisting customers throughout the application process
Supporting applicants with completing and checking forms
Collecting biometric data and required documentation
Following structured administrative and filing procedures
Using a computer-based system to guide workflow
Handling customer queries and complaints with diplomacy and confidence

What We''re Looking For

You''ll thrive in this role if you have:

Proven experience in a customer-facing role
The ability to stay calm and professional under pressure
A can-do attitude and willingness to go the extra mile
Experience working in a fast-paced, collaborative environment
Strong communication skills and a patient, supportive approach

A valid DBS certificate is required as part of the screening process.

Interested£
Please get in touch as soon as possible for more information. You''ll be joining a supportive, hardworking, and friendly team.

Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you''re a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs.
At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all.
Love Success is proud to serve as an Employment Agency for this vacancy.

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