Temporary

Temporary Customer Service Representative - Glasgow

Love Success PLC

Glasgow, Glasgow City, G2 3LD

Up to £13.5 per hour

Posted: 29 July 2026 (Today)

Closing date: 27 August 2026

Ref: LJC/CSR123

Apply Save

About the Role

This temporary role is for a Customer Service Representative based in Glasgow, working on a rotational shift pattern of either 37.5 hours across five days (8am-4pm) or four days (8am-6pm). Pay is £13.50 per hour with holiday pay accrual, and the contract runs for three months with an immediate start. You will manage the processing of visa applications and renewals, engaging directly with the public. The role requires a valid DBS check, a professional manner, patience, and the ability to remain calm under pressure. Previous experience in a customer-facing position is essential for this position in Glasgow.

Location: Glasgow (office based)
Pay: £13.50 per hour plus accrual of holiday pay
Duration: 3 months

Hours: 37.5 on a Rotational Basis

8am-4pm - 5 days per week OR 8am - 6pm - 4 days per week

Requirement: Valid DBS required
Start: Immediate availability needed

About the Role

Are you personable and have a can-do attitude and willingness to go the extra mile£ Can you cope effectively under pressure, be patient, professional and adaptable£

Should you have demonstrable experience in a customer service role engaging directly with the public; have been exposed to a fast paced, collaborative team environment, we would like to hear from you.

We have a fantastic opportunity for Customer Service Representative to manage the day-to-day processing of visa applications andamp; renewals. This will include greeting customers, support completion and checking of applications, obtaining biometric data and other documentation. You will need to follow an established and defined filing and administration process, all guided by a computer-based system.

It is crucial for this role to engage with applicants and provide a positive service. Similarly, handling customer complaints diplomatically and assertively will be imperative.

A valid DBS is required as part of the screening process. A copy of your certificate will need to be provided.

Interested£

Please get in touch ASAP for further information. You will be joining a collaborative and hard-working team.

Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you''re a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs.
At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all.
Love Success is proud to serve as an Employment Agency for this vacancy.

Apply