Up to £15 per hour
About the Role
This temporary post suits someone available immediately for a customer-facing assignment in North West London. As a Temporary Customer Service Advisor, the successful candidate greets visitors, handles enquiries by phone and in person, books appointments and supports clinicians within a veterinary clinic. Shifts vary across the week, with an initial four-week term and scope to extend. Pay reaches £15 hourly. Applicants need confidence in busy, high-volume settings plus compassion, empathy and a calm manner, since clients may feel anxious about their animals. Strong communication and administrative abilities are vital, alongside the poise to reassure worried owners while keeping standards professional throughout.
Temporary Receptionist / Customer Service - Veterinary Clinic
West London
£15 per hour
4 weeks initially, with potential to become ongoing
Various shifts available
Are you immediately available and looking for a fast-paced customer service role where every day is different£
We are currently recruiting for a Temporary Receptionist / Customer Service professional to join a busy veterinary clinic in West London.
This is a fantastic opportunity for someone who enjoys working with people and is confident in a busy, high-volume environment. As this is a veterinary setting, compassion, empathy and a calm, caring approach are essential. You will be speaking with pet owners who may be worried or distressed, so the ability to remain professional while providing a reassuring and understanding service is incredibly important.
The Role
- Providing a friendly, professional, and compassionate front-of-house service
- Handling a high volume of calls and customer enquiries
- Supporting clients who may be worried, upset or concerned about their pets
- Managing queries efficiently while maintaining a calm and empathetic approach
- Using internal systems to accurately record and update information
- Supporting the wider reception team to ensure the smooth running of the clinic
- Communicating confidently and professionally, both verbally and in writing
Shift Patterns
Shifts will be confirmed week by week, with flexibility required.
- Early: 8:15am - 4:45pm
- Mid: 9:30am - 6:00pm
- Late: 10:30am - 7:00pm
We''re Looking For
- Previous front-of-house, reception, or customer service experience
- Excellent written and verbal communication skills
- A compassionate, empathetic, and caring approach
- Comfortable working in a busy, high-call-volume environment
- Able to remain calm, professional, and patient when dealing with challenging situations
- Strong technical and systems ability, with confidence learning new software
- Excellent attention to detail and organisational skills
- Provet experience is desirable, although strong systems ability and the ability to pick up new systems quickly will also be considered
If you''re immediately available and looking for a busy customer service role where your communication skills and compassionate approach can make a real difference, please send your CV across and we will be in touch.
Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you''re a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs.
At Love Success, we champi
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