Temporary Customer Service Administrator

Our national client based in South Leeds are looking for x3 candidates to join their team on a temporary basis. if you are an excellent Administrator with Customer Service skills please apply today.

This starting on 13th October to 20th December

-12.21ph

This is a Hybrid role after training (training is two weeks fully office based then Hybrid)

There are 3 roles, shifts below:

Shift One

Monday, Tuesday, Thursday, Friday 10.00 - 19.00 = 8.25 hours per day

Saturday 08.00 - 14.00 = 6.00 hours

Total Hours 39.00

Shift Two

Monday, Tuesday, Wednesday, Thursday 10.00 - 19.00 = 8.25 hours per day

Saturday 08.00 - 14.00 = 6.00 hours

Total Hours 39.00

Shift Three

Monday to Friday 08.30 - 12.30 = 4 hours per day

Total Hours 20.00

To provide administrative support relevant to the following processes:

• Contract maintenance
• Maintenance of the database, with daily analysis
• Liaise with the Management Team regarding daily support activities
• Liaise with internal and external support services to resolve daily issues affecting customers
• Escalate issues in a timely and effective manner
• Proactively support the business to customer delivery service
• Provide enquiry resolution support to internal and external parties within targeted service levels
• Distribution of daily activity reports to external service providers

All About You

• Excellent PC skills, including MS Excel, Word and PowerPoint
• Highly numerate and commercially-minded - used to working in a fast paced environment with attention to accuracy and detail at all times
• Excellent time management skills and ability to work under pressure to time critical deadlines
• Strong interpersonal and communication skills and ability to communicate at all levels
• Customer focused, with a proactive and innovative approach

Please apply today for an immediate start.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.