Temporary Credit Controllers x 4

Interim Credit Control Project 4 Temps required ASAPThe OpportunityWe are seeking up to four temporary Credit Control professionals to join a dedicated project team focused on clearing a high-volume ledger of lower-value outstanding debts. This is a fast-paced, telephone-based role requiring high levels of customer contact and strong collection skills.About the ProjectThe project is to clear down the low value outstanding debt across circa 3000 accounts. It will require high volume calling to chase up payments and escalating queries when they arise.Key Responsibilities Make around 100 outbound calls per day to business customers. Chase outstanding invoices and secure payment commitments. Update customer records accurately following customer interactions. Identify, log and escalate customer disputes such as pricing queries. Raise cases within the system and move efficiently onto the next account. Manage a portfolio of 500+ accounts. Work collaboratively with the project team to achieve collection targets.Systems UsedFandO (Finance and Operations) and CE (Customer Engagement), a Microsoft Dynamics-based customer tracking system. Previous Dynamics experience is not required as full training will be provided.Candidate Profile Previous experince in a high volume calling role, circa 100 per day, managing ledgers of 500 plus customer accounts. Comfortable making high-volume outbound calls throughout the day. Strong communication and relationship-building skills. Resilient, ..... full job details .....