Temporary Claims Administrator

The Role: Temporary Claims AdministratorLocation: GlasgowHours: Monday-Friday, 8.00am to 4.00pmContract: Full-time, TemporaryDuration: 2-3 months (possibility of extension) Pay Rate: £13.50Office Angels are excited to be recruiting on behalf of one of our valued clients in Glasgow, who are currently seeking a Temporary Claims Administrator to support their team for an initial period of up to three months. This is a key role within the business, providing essential claims and administrative support while assisting the wider team. It''s a fantastic opportunity for someone looking to gain hands-on experience within a fast-paced, professional environment and broaden their administrative skill set.Key DutiesHandle inbound customer enquiries, accurately capturing and updating information in line with claims procedures.Open, maintain, and update claims files efficiently and compliantly.Provide clear guidance to customers on the claims process and next steps.Deliver consistently high standards of customer service via telephone and email.Transfer calls to relevant departments and arrange callbacks where required.Create follow-up actions, diary notes, and task reminders to ensure timely case progression.Arrange appointments and coordinate information between internal teams.Liaise professionally with clients and third-party organisations.Skills and Experience RequiredProven experience in an administrative role is essential.Previous experience with claims, or utilities is ..... full job details .....