Temporary Accommodation Team Leader

Adecco is currently recruiting for an experienced Temporary Accommodation Team Leader to join a busy local authority housing service.

This is an excellent opportunity for a housing professional with proven experience in temporary accommodation services and team management to lead a high-performing team delivering essential support to residents in housing need.

• Job Title: Temporary Accommodation Team Leader
• Contract: Initial 6-month temporary assignment with potential for extension
• Hours: 36 hours per week, Monday to Friday
• Rate: -26.68 per hour PAYE or -35.48 per hour Umbrella
• Working Pattern: Hybrid - 2 to 3 days per week in the office, with the remainder worked remotely
• Start Date: ASAP

The successful candidate will manage and support a team of up to 9 Temporary Accommodation Officers, ensuring a high-quality, customer-focused service is delivered at all times.

You will oversee operational performance, provide technical guidance on temporary accommodation matters, manage complex cases and support the delivery of statutory housing duties.

• Lead, supervise and support a team of Temporary Accommodation Officers.
• Monitor team performance and service delivery standards.
• Provide advice and guidance on temporary accommodation legislation and policy.
• Ensure all accommodation placements meet suitability requirements.
• Manage complex cases, complaints and escalations.
• Work closely with internal departments and external accommodation providers.
• Contribute to service improvements and operational objectives.
• Ensure residents receive an efficient, responsive and professional service.

• Significant experience within a local authority temporary accommodation service.
• Strong knowledge of temporary accommodation legislation and best practice.
• Experience assessing and managing the suitability of accommodation.
• Previous experience leading, supervising or managing staff.
• Strong case management, communication and stakeholder engagement skills.
• Ability to perform effectively in a fast-paced housing environment.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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