Temporary Accommodation / Support Officer

Temporary Accommodation Management Support OfficerLocation: Medway (Hybrid) Contract: 3 month temporary contract - possibility of extension Pay: 13 - 18 an hour We''re working with a local authority in Kent looking for an experienced Temporary Accommodation Management Support Officer to join their housing team. This is an excellent opportunity for someone with strong people skills and a background in housing, tenancy or customer support to make a real difference in the community.Key Responsibilities:Manage day-to-day housing needs for residents living in temporary accommodation.Coordinate property inspections, maintenance and repairs to ensure homes are safe and compliant.Support residents with advice and guidance to help them sustain their accommodation and move into permanent housing.Liaise with contractors, maintenance teams and internal departments to resolve property or tenancy issues quickly.Respond to tenancy-related concerns, including complaints and anti-social behaviour, in a fair and professional way.Maintain accurate case notes, tenancy records and reports.Work collaboratively with partner agencies, such as social services and the police, to support vulnerable residents and promote safeguarding.What We''re Looking For:Previous experience in housing management, homelessness services, or tenancy support (essential).Excellent communication and problem-solving skills.Strong organisational skills and the ability to manage a busy caseload.Empathetic and ..... full job details .....