Temporary Accommodation Income Collection Officer

Are you a champion for your community?If you have a passion for helping people and a knack for navigating complex systems, we have the perfect opportunity for you. We are looking for a highly motivated and experienced Benefits and Housing Needs Officer to join our team. This is more than just a job; it''s a chance to make a real difference in people''s lives. You''ll be at the forefront of providing crucial support to our diverse community, including some of our most vulnerable residents. What You''ll Be DoingAs a Benefits and Housing Needs Officer, you will be responsible for a wide range of essential services. Your main duties will include:Financial Support: You''ll process Housing Benefits and Council Tax Reduction payments to ensure residents receive the financial assistance they need to pay their rent and council tax. You''ll also handle discretionary awards and payments.Housing Solutions: You will work to prevent homelessness by providing comprehensive housing advice and support. This includes assessing homelessness applications and finding suitable temporary accommodation when necessary.Community Building: You''ll help manage the Council''s Housing Register, handle lettings of social housing, and assist with initiatives to increase the supply of housing. You''ll also conduct visits to customers and properties to carry out duties and assist vulnerable community members.Expert Guidance: You''ll need to have a detailed working knowledge of relevant legislation, including ..... full job details .....