Job Title: Temp Tenancy Administrator
Location: B37
Job Purpose:
Provide administrative support to the Tenancy Sustainment Team to ensure efficient housing services and timely letting of vacant properties.
Key Responsibilities:

- Manage Caseload: Organize and prioritize daily tasks and housing applications.
- Process Applications: Handle housing register applications and update changes in circumstances.
- Maintain Records: Keep digital and manual information systems up to date.
- Communication: Respond to customer inquiries via phone, email, and in-person professionally.
- Property Listings: Coordinate advertising of vacant properties and manage related information.
- End Tenancies: Process tenancy end scripts, handle voids, and manage late key returns.
- Team Support: Provide administrative assistance to team members as needed.
- General Admin: Organize printing materials, maintain email inboxes, and produce spreadsheets and newsletters.

Skills Required:

- Strong organizational and time management abilities
- Good IT skills, especially in Microsoft Word, Excel, and email systems
- Excellent communication skills, both written and verbal
- Attention to detail and accuracy
- Ability to work independently and as part of a team

This role is essential in ensuring smooth administrative operations within the Tenancy Sustainment Team.