Temp Customer Service Coordinator

Temporary Customer Service Coordinator Start Date: September End Date: DecemberWorking hours: Full-time office based working 40 hours per weekPay rate: 14.42phLocation: Close to Tower BridgeOur client, a leading organisation in the Food and Beverage industry, is seeking a dedicated and enthusiastic Customer Service Coordinator to join their dynamic team. This temporary position offers a chance to contribute to a vibrant workplace.Key Responsibilities:Processing orders received from various customer segments, including Private Customers, On-Trade, Trade, Catering and Hospitality, and the Sales TeamResponding to customer service queries with professionalism and careEnsuring orders are processed to meet daily cut-off timesMonitoring and managing orders placed on the organisation''s websiteUpdating invoices and credit notes accurately and promptlySpecific Duties:Efficiently processing customer orders directly or through the Sales TeamHandling customer call-off requests for stock held in storageTaking ownership of customer complaints and documenting resolutionsReleasing website orders and updating customer price listsArranging collections for returns and processing invoicesSupporting the Sales Team with various administrative tasksEssential Requirements:Excellent communication skillsProficiency in data inputting, with a keen attention to detailProficiency in Microsoft Word, Excel, and OutlookExperience with AX Office Angels is an employment agency and business. We are an ..... full job details .....