https://jobs.co.uk/job/telesales-team-leader-workforce-staffing-ltd--c13beabf-4704-44d3-8092-328728b136fc RSS feed for Telesales Team Leader at Workforce Staffing Ltd. en-gb Wed, 02 Sep 2026 17:00:49 GMT https://jobs.co.uk/job/telesales-team-leader-workforce-staffing-ltd--c13beabf-4704-44d3-8092-328728b136fc https://jobs.co.uk/job/telesales-team-leader-workforce-staffing-ltd--c13beabf-4704-44d3-8092-328728b136fc Wed, 02 Sep 2026 11:53:04 GMT Location: Ilkeston | Salary: 29016.00-29016.00 Annual | Type: Permanent | Telesales Team Leader Ilkeston £29,016 per annum Monday?Friday 8:30am?5:00pm 40 hours per weekWe are currently recruiting for an experienced Telesales Team Leader to join a well-established and growing business. This is an excellent opportunity for an experienced Telesales or Customer Service professional who enjoys leading a team, developing people and driving both sales performance and exceptional customer service. You''ll take responsibility for a direct team of approximately 8 Telesales Executives, providing day-to-day leadership, coaching and support while ensuring individual and team targets are consistently achieved.The Role As Telesales Team Leader, your responsibilities will include:Leading, motivating and supporting a team of Telesales ExecutivesCommunicating departmental goals, targets and expectationsCoaching/developing team members through call monitoring, side-by-side sessions, regular 1-2-1sSupporting recruitment, training, development, holiday planning, performance and absence managementMonitoring team performance and identifying opportunities for improvementEnsuring the team is prepared for customer calls and able to proactively resolve customer queries, complaints... Permanent