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Permanent

Telesales Representative

Tredegar
money-bag Negotiable
Posted Yesterday

Our fantastic client in Tredegar, an exciting and growing business who are leaders in their field, are recruiting for 3 x Telesales Representatives to join them on a permanent basis.

Working at their stunning Head Office, and as part of a diverse and supportive team, you will contact existing and potential new customers through tele-sales activity, building strong relationships with contacts and promoting the company products and services.

What you''ll be doing:

  • Contact potential or existing customers to inform them about a product or service.
  • Ask questions to understand customer requirements and close sales.
  • Direct prospects to field sales team when needed - setting appointments as required.
  • Enter and update customer information in Hubspot.
  • Process orders accurately - progress to Quotation via Hubspot workflow.
  • Handle grievances to preserve the company''s reputation.
  • Go the "extra mile" to meet sales quota and facilitate future sales.
  • Keep records of calls and sales and note useful information.

What we''re looking for:

  • Excellent communication and interpersonal skills.
  • Proven experience in telesales or other sales/customer service role.
  • Proven track record of successfully meeting sales quota preferably over the phone.
  • Good knowledge of Hubspot and telephone systems.
  • Ability to learn about products and services and describe/explain them to prospects.
  • Calm under pressure and able to handle rejection.
  • Outstanding negotiation skills with the ability to resolve issues.

Package:

Our client offer a competitive salary (to be discussed at screening stage), plus excellent benefits including:

  • Defined contribution pension scheme (matched employer contribution of 5%)
  • Perkbox membership, plus 50 flexi points per month
  • Discounts at local gym
  • Free on-site parking
  • Company workwear available free of charge (but not mandatory)
  • Free mortgage advice through Mercer Marsh partners
  • 25 days annual leave plus public holidays
  • Defined shut down period between Christmas & New Year
  • Cashplan (Medicash) with access to GP, support services, and annual capped amounts towards healthcare
  • Employee Assistance Programme (Health Assured) for employee and immediate family
  • Funded company social events (at least twice a year)
  • Access to Mental Health First Aid team (and resources through Pulse and Perkbox)
  • Car sharing incentives (e.g. winter car check, summer mini-valet)
  • On site Electrical Vehicle Charging (nominal monthly charge)
  • Secure cycle shelter
  • Disability Confident Committed Employer
  • Silver Investors in People Award

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