Telesales Executive

Your new company An exciting opportunity has arisen to join a growing energy business based in Inverness. Backed by an established and highly respected Scottish organisation with a longstanding reputation for delivering exceptional customer service, this innovative venture is focused on providing customers with a genuine alternative to the larger national suppliers. The organisation prides itself on offering a personal, community-focused approach, combining competitive energy solutions with trusted local support. As the business continues to grow, they are seeking an enthusiastic and customer-focused Outbound Telesales Executive to play a key role in their continued success.Your new role As an Outbound Telesales Executive, you will be responsible for engaging proactively with both existing and prospective customers, introducing the company''s services and identifying opportunities to secure new business and retain existing customers.Working within a customer-focused sales environment, you will build strong relationships over the telephone, understand individual customer requirements and provide tailored solutions that meet their needs. You will also guide customers through contract renewals, maintain accurate records using CRM systems and manage a structured sales pipeline to ensure opportunities are effectively followed up. This is a consultative sales role where success is built on trust, relationship management and delivering an outstanding customer experience rather than ..... full job details .....