https://jobs.co.uk/job/telesales-and-customer-services-advisor-lwc-drinks--202608cd-f6d2-4f12-bfd2-e2ae188751ad RSS feed for Telesales and Customer Services Advisor at LWC Drinks. en-gb Fri, 24 Jul 2026 21:13:56 GMT https://jobs.co.uk/job/telesales-and-customer-services-advisor-lwc-drinks--202608cd-f6d2-4f12-bfd2-e2ae188751ad https://jobs.co.uk/job/telesales-and-customer-services-advisor-lwc-drinks--202608cd-f6d2-4f12-bfd2-e2ae188751ad Fri, 24 Jul 2026 11:52:13 GMT Location: Andover | Salary: 12.71-12.71 Hourly | Type: Permanent | Job Title: Telesales and Customer Service AdvisorReports to: Office ManagerDepot: LWC AndoverOverview:To complete a daily outbound diary, building relationships with Customers, whilst working on retaining existing accounts, reporting technical faults on behalf of customers, upselling certain products and introducing new lines. Taking a high volume of incoming calls, which include customer complaints, queries, orders, etc., contacting potential customers, order processing and arranging deliveries.Main Duties:• To ensure high standards of customer service, taking and inputting orders efficiently and accurately.• Have the ability to convert Incoming calls to Planned Out-Bound calls.• To have a clear and personable telephone manner.• Take ownership of solving customer issues through proactive customer service.• To promote the sale of LWC Drinks'' own-brand products.• To retain strong relationships with account managers, helping them in acquiring new business andassisting with their administrative needs.• Building relationships with weekly telesales customers, being a regular point of contact.• To promote from our promotional brochure and upsell specific drives.• Understanding the need ... Permanent