https://jobs.co.uk/job/telesales-and-customer-service-advisor-lwc-drinks--d37f7dac-78b0-406f-9af1-ae6adc5d3888 RSS feed for Telesales and Customer Service Advisor at LWC Drinks. en-gb Fri, 12 Jun 2026 17:16:28 GMT https://jobs.co.uk/job/telesales-and-customer-service-advisor-lwc-drinks--d37f7dac-78b0-406f-9af1-ae6adc5d3888 https://jobs.co.uk/job/telesales-and-customer-service-advisor-lwc-drinks--d37f7dac-78b0-406f-9af1-ae6adc5d3888 Fri, 12 Jun 2026 11:52:13 GMT Location: Manchester | Salary: 10000-500000 Annual | Type: Permanent | Job Title: Telesales and Customer Service AdvisorReports to: Office ManagerDepot: LWC Manchester Overview To complete a daily Out Bound Diary, building relationships with Customers, whilst work on retaining existing accounts, reporting technical faults on behalf of customers, up selling on certain products and introducing new lines. Taking a high volume of incoming calls which include customer complaints, queries, orders etc, contacting potential customers, order processing and arranging deliveries. Main Duties• To ensure high standards of customer services, taking and inputting orders efficiently and accurately. • Have the ability to convert Incoming calls to Planned Out-Bound calls.• To have a clear and personable telephone manner.• Take ownership of solving customer issues through pro-active customer service. • To promote the sale of LWC Drinks own brand products.• To retain strong relationships with account managers, helping them in acquiring new business and assisting with their administration needs. • Building relationships with weekly telesales customers, being a regular point of contact.• To promote from our promotional brochure and up sell specific drives.• Understanding t... Permanent